Privacy Policy
Last updated: June 8, 2026
Aerialogy HK uses this WhatsApp booking assistant to receive customer booking enquiries, check appointment availability, create bookings, and respond to customer messages.
Information We Collect
When you message us on WhatsApp, we may collect:
Your WhatsApp phone number
Your WhatsApp display name, if provided
The message content you send to us
Booking details such as requested date, time, duration, and related preferences
Records of booking confirmations, changes, or support requests
How We Use Information
We use this information to:
Respond to your booking enquiries
Check availability
Create and manage bookings
Send booking confirmations and service-related messages
Notify our staff when human follow-up is needed
Keep internal records for customer service and operational purposes
Sharing of Information
We do not sell your personal information.
We may share limited information with service providers that help us operate the booking assistant, including WhatsApp/Meta, Google Calendar, hosting providers, and software tools used to process bookings.
Data Retention
We keep booking and message records only as long as reasonably needed for customer service, operations, legal, and business record purposes.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
Contact
For privacy requests, contact:
Aerialogy HK
Email: [aerialogyhk@gmail.com]